Shopping, delivery & shipping
Is everything you sell new?
Yes. Every rug, piece of furniture and accessory we sell is brand new and has never been used. We’re not an antique store: many pieces are made to look old, with a vintage or antique-style finish, but everything is newly made. Nothing is secondhand, antique or on consignment.
Do you deliver?
Yes. We deliver rugs and furniture within 20 miles of the store for a flat $95. Farther than that, we look at it case by case, with an extra fee when we can make it work. Call (301) 696-0066 to set it up.
Do you ship rugs?
Yes, on request. Rugs aren’t sold for shipping through the online catalog, but we can ship by FedEx. Call us at (301) 696-0066 with the rug number and your address and we’ll arrange it.
Do you take trade-ins or buy used items?
No. We don’t take trade-ins or buy used rugs or furniture. Everything we sell is new.
Where are you, and when are you open?
We’re at 52 South Market St in Downtown Frederick, MD. Hours are Wednesday to Saturday 11am–6pm and Sunday 12pm–5pm. We’re closed Monday and Tuesday. See hours and directions.
Rugs
Can I try a rug at home before I buy it?
Yes. With our On-Approval program you can take a rug home for up to 7 days to see it with your own lighting and furniture. We ask for a copy of your driver’s license and a credit card on file. There’s no charge if you bring it back.
Do you sell rug pads?
Yes. We custom-cut felt-and-rubber rug pads to the size of your rug for $2.50 per square foot, so a pad for an 8×10 rug is $200. They’re cut at our sister store, CAPA, in High Point, NC, and brought up to Frederick. See our guide: Do You Need a Rug Pad?
Do you clean or repair rugs?
We don’t offer cleaning or repair services. A hand-knotted wool rug needs very little care to last for decades, though. See our guide: How to Care for a Wool Rug.
What’s the difference between hand-knotted and machine-made rugs?
A hand-knotted rug is tied knot by knot on a loom and can last for generations; a machine-made rug is produced on a power loom, often from synthetic fiber. Read more: Hand-Knotted vs Machine-Made Rugs.
Furniture
Can I buy furniture online?
No. Our furniture is sold in the store only. Grain, color and size vary from piece to piece, and our inventory changes constantly, so call (301) 696-0066 or stop in to see what’s on the floor now. See our furniture.